dotSolved partners with Freshworks to offer simple-to-use, delightful experiences for customers of all sizes. Our team has experience in everything Freshworks across Customer Support, Sales, and Marketing. The integrated Freshsuite delivers an omnichannel experience for companies looking to engage with their customers and provide a seamless and real-time experience across all digital touchpoints and interactions. Engage with customers across their journey while seamlessly delivering omnichannel experiences An omnichannel suite for delivering more meaningful conversations and turning service agents into customer champions. Engage with your customers via chats wherever they are. A context-driven CRM to personalize engagement, shorten your sales cycle, and grow your business. Better retain your customers and achieve faster, smoother lead conversions. An intelligent marketing automation solution to send the right message at the right time to convert more leads. Seamlessly connect with customers throughout the customer journey. An intelligent ITSM solution to deliver delight, increase efficiency, and realize greater ROI. Streamline and accelerate customer service delivery. A smart HR software solution for managing your hiring, onboarding, time-off, employee data, and HR workflows in one place, to retain employees and manage careers. Create, connect, customize, and innovate user experiences with the Freshworks Neo Platform Delight your customers across marketing, sales, and support with unified customer views, modern communication channels, and smart analytics. Access customer behavioral data over multiple channels for contextual and personalized engagement. Automate repetitive tasks, simplify workflows, and break silos to connect your teams for better productivity. Measure, monitor and enhance your teams’ productivity with unified and smart collaboration tools and insights. Count on a partner who executes your Freshworks based strategy efficiently and delivers consistent results Integrate your current tech platforms with Freshworks applications and use-cases. Manage Freshworks solutions across security, customer data, AI, channels, analytics. Build custom private apps and weave in Freshworks into existing business processes. Scale, customize, collaborate, and make informed decisions with Freshworks. We are an official partner of Freshworks Solutions
Delight your customers and employees using digital experiences powered by Freshworks for
ENABLING HIGH VELOCITY GROWTH
Unify customer and employee experiences with the Freshworks Neo Platform
freshworks engagement
Unify Sales, Marketing, HR, and Service teams
Freshdesk
Freshsales
Freshmarketer
Freshservice
Freshteam
put experience at the center
Unify Customer Engagements
Elevate Employee Experiences
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