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About Our Client

Lexar Media, Inc., a wholly-owned subsidiary of Micron Technology, Inc., prides itself for having the most offerings of memory product lines in the industry. They deliver high-quality, award-winning products in every memory category including USB flash drives, all popular form factors of memory cards and card readers, DRAM computer memory for PCs and Mac systems, and solid-state drives (SSD).

Business Challenges

Most of Lexar’s business processes are done manually. This system has caused various issues with the entire supply chain including inventory, logistics, financials, and customer service support. Upgrades and automation are badly needed by the organization.

Other significant challenges posed by having multiple ERP systems include:

  • Siloed data caused by disparate systems
  • Unnecessary integration expenses
  • Lack of collaboration across business functions
  • Complicated upgrade process

Lexar needed an expert technology partner to implement a suitable ERP solution that can unify and automate its business functions.

Our Solution

dotSolved is Lexar’s preferred vendor for all of their major Oracle initiatives. Aside from the much-needed automation of manual processes.

dotSolved evaluated other required upgrades and integrations which include:

  • Re-engineering of the entire supply chain using Oracle Advanced Supply Chain Planning (ASCP)
  • Activation of Oracle E-Business Suite (ERS)
  • Multiple upgrades on Oracle release 11i
  • Implementation of Oracle iSupport, TeleService, and Knowledge Management
  • Global rollout of Oracle Global Order Promising (GOP)
  • Full integration with Oracle Order Management

Value Delivered

  • Developed end to end Demand and Supply Planning processes which resulted into dramatic improvement in the Forecast Accuracy
  • Reduced wastages and rework due to better supply planning
  • Daily accurate supply plan visibility helped planner in prioritization and meeting urgent demands and reducing delays
  • Supply Plan (Work Order) Integration with Manufacturing system (Triggering work order creation) has reduced lead time for execution and given visibility to production orders reducing delays and WIP at the shop floor