Freshworks Solutions | Delight your customers and employees using digital experiences powered by Freshworks






Unique Clients
dotSolved partners with Freshworks to offer simple-to-use, delightful experiences for customers of all sizes. Our team has experience in everything Freshworks—from Customer Support, Sales, and Marketing.
The integrated Freshsuite delivers an omnichannel experience for companies looking to engage with their customers at multiple touchpoints—web, mail, chat, phone, and so on.

Why Choose Freshworks?

The Freshworks Neo platform offers you everything you need to delight users by delivering intuitive and engaging experiences to customers, employees, and developers:
Unify customer engagements

Delight your customers across marketing, sales, and support with unified customer views, modern communication channels, and smart analytics.

Elevate employee experiences

Automate repetitive tasks, simplify workflows, and break silos to connect your teams for better productivity.

What We Do

dotSolved offers deployment, update, support, and management services across the full suite of Freshworks products:

An omnichannel suite for delivering more meaningful conversations and turning service agents into customer champions.


A context-driven sales suite to personalize engagement, shorten your sales cycle, and grow your business.


A powerful marketing automation solution that enables you to send the right message at the right time to convert more leads.


An intelligent ITSM solution to deliver delight, increase efficiency, and realize greater ROI.


A smart HR software solution for managing your hiring, onboarding, time-off, employee data, and HR workflows in one place.