Across both the front-end and back-end of their operations, both e-commerce and brick and mortar retail businesses require accurate information flow, valuable customer insights, and dynamic pricing strategies that are implemented in real-time to enable the right customer experience across all channels. dotSolved is the partner of choice for retail brands across their brick-and-mortar and online, omnichannel, and hybrid instances to design and deliver the most seamless and connected commerce processes. We help our clients raise operational efficiency while enabling unified and personalized, customer-centric experiences across digital and brick-and-mortar channels. Combine technology and business domain expertise when implementing your digital strategy Business process analysis, documentation, and optimization followed by process reengineering and transformation, workflow design and implementation, and training/change management. Implementation of ERP systems like Oracle EBS and NetSuite. CRM systems integration and customization, particularly with Salesforce. Business process outsourcing for cost-effective and efficient operations. Data-driven insights and analytics to optimize business processes. Reporting and visualization tools for enhanced decision-making. Predictive analytics and forecasting to drive strategic planning. Network, server and storage, and cloud computing and virtualization solutions for infrastructure as code. Agile development methodologies and DevSecOps and continuous integration and deployment. Outsourcing of back office operations through cloud enabled services to cut costs, save time, improve performance, institute standardization. Innovating processes through analytics, AI/ML, and RPA. Intelligent process automation with AI/ML and RPA for automating simple, repetitive tasks as well as complex and knowledge-intensive tasks. Integration of systems for end-to-end hyper automation. Bring in deep industry expertise and insight to deliver transformative change Coordinate processes across business units, raise transparency, balance supply and demand, and boost profitability. Analyze data to improve performance. Manage sales, track inventory, and improve daily business operations. Do more than just process transactions. Streamline daily workflows and unify them into an integrated platform. Automate and streamline logistics processes, strengthen communication and collaboration with 3PL partners, and raise visibility and control over the supply chain. Manage the complete product journey from concept to development, service, and disposal. Raise customer responsiveness, product quality, boost revenue and go to market. Unlock value of IT systems via APIs and step up innovation without losing control of enterprise data. Increase flexibility to serve partners and boost control over ERP systems. Fulfill customer demand while minimizing inventory and avoiding supply chain disruptions. Get on the path to higher profitability, customer satisfaction, and efficiency. Optimize record to report (R2R) cycle via Robotic Process Automation (RPA), data management, workflow solutions, and advanced business analytics, for transactions speed. Integrate purchasing and accounts payable functions and create a seamless procurement workflow with fine-grained control and deep visibility into each transaction stage. Implement advanced inventory management including multi-location planning, warehouse and fulfillment, automated stock replenishment, lot and serial tracking and cycle counting. Align supply chain output with demand and boost operational efficiency. Optimize supply chain for revenue, drive loyalty, and avoid costly overproduction and excess inventory. Integrate hire to retire processes and raise efficiency with fewer errors, strengthen compliance, lift satisfaction, boost retention, and leverage data to make smarter decisions. Ensure 360-degree visibility into every stage of the OTC process. Eliminate revenue leaks from poor response times, incorrect quotes, and missed cross and upsell opportunities. Implement a unified solution for budgeting, planning, financial consolidation, and reporting. Pivot from data entry to strategic analysis of impacts to the company’s financial position. Manage eCommerce platform for handling mass orders, reconciling finances, streamlining billing, improving customer experience, and growing eCommerce presence. Institute analytics with AI/ML models across the customer journey from initial to repeat visits to conversion, retention, and advocacy. Uncover trends for actionable intelligence. Manage ecommerce promotions through a flexible promotion-management engine that enables full analytics and reporting to understand which promotions are most effective. Drive technology transformation for
ENABLING HIGH VELOCITY GROWTH
Establish processes for captivating user experiences
SERVICE AREAS
Business Process Consulting and Advisory
Business Process Automation via Enterprise Applications
Business Process Analytics and Insights
Business Process Infrastructure Services
Business Process Outsourcing infused by Technology
Business Process Hyper Automation
SOLUTION AREAS
We Can Impact
S&OP (Sales and Operations Planning)
Point of Sale Management for Making Revenue Gains
3PL management for efficiency and productivity
Product lifecycle management for connecting processes
EDI (Mulesoft) for B2B communication
Forecast to commit management
Record-to-Report—General Ledger and Fixed Assets
Procure-to-pay — requisition to payment
Automated inventory management in the cloud
Demand-to-build—demand forecasting to supply
Hire-to-retire—HR lifecycle management
Order-to-cash—quote, order, pricing, invoicing, collections
Financial Planning, budgeting, and consolidation
Ecommerce platform (NetSuite or Shopify)
Data science and analytics in eCommerce
Promotions and discounts management
