Post-implementation support and development – Service support is another critical area when implementing new packages and applications, since teething problems in hardware or software could cause long delays and it requires experts on-site and off-site to engineer the right solutions and to ensure smooth functioning over a long period of time, without any delays or interruptions to the overall work flow.

We at dotSolved also keep our customers regularly updated about version upgrades and Master Data Management services, and help implement them on-site efficiently and reliably. Our domain expertise, successful methodologies and comprehensive services are all tailored towards reducing the Total Cost of Ownership of the application package for our customers.

At dotSolved, we possess the depth of knowledge and wide-ranging expertise in leading Packaged ERP applications such as SAP, Oracle, PeopleSoft, and JD Edwards as well as in related solution areas such as Supply Chain Management, Customer Relationship Management, Enterprise Integration, and Business Intelligence. Due to our extensive experience in package selection, implementation and post-implementation support across a variety of industry verticals – from Automobiles to Electronic and Consumer goods and from Supply Chain to Retail/FMCG – we can confidently assert our capabilities in offering the best solutions and services to our customers and are committed to enhancing their efficiency, reducing their costs and improving their return on investments (ROI).

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